What are my delivery options?
- Self-collection is FREE! Only available for the Silhouette CAMEO.
After the purchase is completed, we will get in touch with you to arrange collection date/time/appointment for free 20-min demonstration and consultation (venue at Bedok Reservoir).
- Doorstep Delivery is available at checkout. Any overcharge above $5.00 is refunded.
- FREE Local Shipping via Singpost Ordinary Mail (no tracking).
- Registered Mail Service is charged at +$3.00/mo.
- International Tracked Mail is charged at +$6.00/mo to +$12.00/mo depending on weight/kit.
All other products
- FREE Local Shipping (Tracked) for orders above $60.
- Default Shipping is Singpost Ordinary Mail. Local Registered Mail and International Tracked Airmail are available.
- Need your purchase urgently? Doorstep Delivery via TA-Q-BIN is available. We try our best to expedite.
International Deliveries/Tracking Information
- You will receive the Tracking Information via Paypal once shipping is processed.
- At the moment, we are not able to ship the Xyron Creative Station or Silhouette Cameo out of Singapore.
How long does delivery take?
- We process orders (except PREORDER items) within 3 working days.
- A Delivery Update is sent to you via PayPal on the same day we ship out.
- If you chose Registered Mail Service, you will receive the Tracking Number for your package in the Delivery Update Email.
- Ordinary Mail via Singpost typically takes 1-2 working days to reach your shipping address.
- Doorstep Delivery is typically picked up by our courier a day after the purchase date, and delivered within the same day, or at most 1-2 working days thereafter.